COMMON ISSUES

Your Saber Go-To Source

We hope you're loving your saber! If you run into any issues using it you'll find the answer here. We've put together step-by-step instructions on how to fix almost any issue you may be experiencing. Please use the search feature below to search for your issue. Thank you again for your purchase and MTFBWYA!

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seansolosabers

Dec 16, 20211 min read

XENOPIXEL: My saber won't turn on

Charge the saber for at least 4 hours. When plugging in the saber to charge it should say "charging" and the power button will pulse. If...

seansolosabers

Dec 16, 20211 min read

My saber only came with the charging cable, how do I charge it?

The cable is included as most people have some form of USB charging, a laptop or small phone charger should work just fine. Ideally, it...

seansolosabers

Dec 16, 20211 min read

Ahsoka saber: Are the functions the same on the shoto as the main hilt?

Yes, the functions are the same on the shoto instead of flashes you will use seconds. You'll turn the saber off the same way as the main...

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CONTACT

If you've followed all steps and still experiencing issues please email a short video showing the issue and provide a brief description to:

support@seansolosabers.com

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